Please read all conditions below.
Starlink reserves the right to refuse a return / refund / exchange request.
Please make your claims for "damaged items on delivery" or missing items within 48 hours of receipt of products.
If you decide to return your purchase, you can do so within 48 hours after your purchase. The following conditions apply:
- To return an item please call our Customer Care Center on 22848484 or email us at CustomerCare@starlink.om
- All returned items must be in new condition (AS SOLD CONDITION), in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
- Goods must be complete, unused, and in 'AS NEW' condition as received. If the box has been opened we can not return the item.
- Include the invoice with the return. If the goods are defective, please specify the defect, in a separate sheet of paper and attach it along with the invoice. Please DO NOT write or mark anywhere on the product's factory packing (carton) or product itself.
Goods must be returned to our Returns Department either by yourself, or sent by a courier.
- Delivery charges for returning an item(s) are to be paid and are the responsibility of the customer.
- Refunds will be done only through the Original Mode of Payment within ten to forty five (10 - 45 days) days from the initiation start date depending on the issuing bank of credit card
Cancelling an Order
You can cancel the order within 48 hours after the receipt of your orders.
Please notify us by calling our Customer Care Center on 22848484 or email us at CustomerCare@starlink.om . Kindly mention your reason for cancellation, so that we can work on improving our service to do better next time.
Refunds will be done only through the Original Mode of Payment.